Frequently Asked Questions
Cotton Soft Detailing – Edmonton Interior Restoration Specialists
What type of detailing does Cotton Soft Detailing offer?
Cotton Soft Detailing specializes exclusively in interior cleaning and interior detailing performed to a restoration standard. Our services are designed for vehicles with moderate to severe interior contamination, long-term buildup, or condition-sensitive concerns.
We do not offer express details, maintenance cleaning, exterior washing, or low-cost packages.
Is your service suitable for lightly soiled vehicles?
No. Our services are not intended for lightly soiled or regularly maintained vehicles.
We focus on vehicles that require deep interior correction, contamination removal, or restoration-level cleaning beyond what basic detailing provides.
If your vehicle only needs a quick refresh, our services may not be the right fit.
What does “condition-based pricing” mean?
All pricing is based on the actual condition of the vehicle, not a flat rate or preset package.
Factors include:
Level of soiling or contamination
Presence of pet hair, spills, bodily fluids, or biohazards
Interior size and complexity
Required disassembly or specialty processes
A pre-service inspection is required before pricing is finalized.
Do you require an inspection before booking?
Yes. Every service begins with a pre-service inspection.
This allows us to:
Assess contamination levels accurately
Set realistic expectations
Protect both the client and our business through documentation
Determine service suitability and scope
No restoration-level interior work is performed without inspection.
Where are you located?
We operate from a private, appointment-only facility in Edmonton.
Vehicle drop-offs are handled curbside and coordinated in advance.
This controlled environment allows us to focus fully on each vehicle without interruption.
Do you offer exterior detailing or car washing?
No. We do not offer:
Exterior washing
Express or maintenance details
Package deals
Fleet volume pricing
Discount-based services
Our business is intentionally focused on interior restoration and contamination-related work.
Do you remove seats or interior components?
Seat removal is not standard and is only performed as part of our Signature Interior Restoration service.
When required, seat removal is completed by an AMVIC-licensed automotive technician, not by Cotton Soft Detailing directly. This ensures safety, compliance, and liability protection.
Do you handle biohazard or disaster-related interiors?
Yes. We provide biohazard and disaster interior remediation, including situations involving:
Rodent contamination
Bodily fluids
Severe odor contamination
Insurance-related interior damage
These services require enhanced safety procedures, documentation, and often a non-refundable deposit due to specialized materials and disposal requirements.
Can you work with insurance claims?
Yes. Our documentation-supported process is designed to align with insurance requirements.
We provide:
Pre- and post-service documentation
Condition notes and photos
Clear service descriptions suitable for claims review
Coverage approval and payment responsibility remain between the client and their insurer.
How long does an interior restoration take?
Service timelines vary depending on vehicle condition and service level.
Most restoration-level interior services require:
Full-day or multi-day appointments
Extended drying times
Staged inspections
Exact timelines are discussed after inspection.
Do results vary between vehicles?
Yes. Results depend on:
Material condition
Duration of contamination
Previous damage or wear
Vehicle age and construction
While we aim for the highest possible level of improvement, no restoration service can guarantee “like-new” results in all cases.
How do I request a quote?
The fastest and most accurate way is through our Request a Quote form.
This allows us to review your vehicle’s condition before scheduling an inspection.
📌 Get a Quote:
/request-a-quote#quote-form
How do I book an appointment?
Appointments are scheduled through our online booking system after service suitability is confirmed.
📅 Book Now:
https://cottonsoftdetailingprices.as.me/
Why doesn’t Cotton Soft Detailing list “starting at” prices?
Because restoration-level interior work varies significantly from vehicle to vehicle.
Listing base prices often leads to inaccurate expectations and under-scoped services.
Our pricing reflects:
Actual labor required
Safety considerations
Material and disposal costs
Documentation and liability protection
Is Cotton Soft Detailing licensed and insured?
Yes. We are:
A fully licensed City of Edmonton business
A fully incorporated Alberta company
Documentation-focused and compliance-aware
Still have questions?
If you’re unsure whether your vehicle qualifies for our services, we’re happy to review your situation.