Booking And Cancellation Policy

Professional interior cleaning and restoration services require advance scheduling, inspection preparation, and resource allocation. This interior detailing cancellation policy exists to ensure fairness, protect service availability, and reflect the preparation required for inspection-led, condition-based interior work.

By booking an appointment, clients acknowledge and agree to the terms outlined below.

Appointment Commitments

Interior cleaning services are reserved for a specific vehicle, condition, and time allocation. Once an appointment is confirmed, that time is removed from availability for other clients.

Because interior condition varies significantly, preparation may include:

  • Pre-inspection review

  • Equipment and chemical preparation

  • Scheduling coordination

  • Third-party involvement when applicable

Cancellations directly affect scheduling and operational planning.

Cancellation and Rescheduling Notice

Clients are expected to provide reasonable notice if an appointment must be cancelled or rescheduled.

Late cancellations or failure to attend a scheduled appointment will result in:

  • Loss of deposit

  • Administrative fees

  • Limited future booking availability

Notice requirements may vary depending on service type and scope.

Deposits and Non-Refundable Fees

All interior cleaning, restoration, or biohazard services require a non-refundable deposit to confirm booking.

Deposits are used to:

  • Secure appointment time

  • Cover inspection preparation and administrative costs

  • Offset lost availability due to late cancellation

Deposits are non-refundable once the service window is reserved.

No-Show Appointments

Failure to attend a scheduled appointment without notice is treated as a no-show.

No-shows will result in:

  • Forfeiture of deposit

  • Full or partial service charge

  • Requirement of prepayment for future bookings

This policy helps ensure availability for clients who are prepared to proceed.

Inspection-Led Services and Scope Changes

Interior services are inspection-led and condition-based. If inspection determines that:

  • The requested service is not suitable

  • The level of contamination differs from expectations

  • Additional remediation or access is required

The service scope may change. Clients may decline revised recommendations, subject to the cancellation and deposit terms outlined in this policy.

Biohazard and Restoration Services

Biohazard and restoration-level interior services involve additional preparation, safety considerations, and documentation.

Due to these factors:

  • Cancellation terms are stricter

  • Deposits are higher

  • Late cancellations will incur greater charges

These measures reflect the increased operational commitment required.

Policy Enforcement

This cancellation policy is applied consistently to protect scheduling integrity and service quality. Exceptions are not guaranteed and are assessed on a case-by-case basis.

Summary

The interior detailing cancellation policy exists to support professional, inspection-based interior cleaning services. It reflects the time, preparation, and resources required to deliver restoration-level results and ensures fair treatment for all clients.

Clients are encouraged to review this policy carefully before booking.